Frequently Asked Questions

Caterpillar is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We offer services throughout the product life cycle. Cutting-edge technology and decades of product expertise set Caterpillar apart, providing value to help our customers succeed.

Caterpillar Inc. has a portfolio of brands offering machines, engines, components, services and solutions to meet the unique needs of a variety of industries and customers around the world. Cat® is our flagship brand of products and services. Our customers are served by our independently owned and operated global Cat dealer network. Some of our brands include Progress Rail, Solar Turbines, Perkins and SEM.

Caterpillar is committed to providing the highest level of customer service. Click here to find different ways to contact Caterpillar.

Caterpillar is an active participant in social media channels. Facebook, Twitter, Instagram, YouTube and LinkedIn are powerful tools that allow us to connect with our customers, investors, potential employees and fans.

Our talented team of 109,100 (YE2022) global employees is focused on creating sustainable, world-changing solutions that impact lives around the world. Learn more about our team and other facts about Caterpillar.

Caterpillar has about 150 primary locations around the world. View our global locations or find a local Cat® dealer.

View our global locations or find a local Cat® dealer to find out more about the countries we serve.

Our headquarters and corporate office is in Irving, Texas, U.S.

Our company strategy reflects our legacy and our continuing commitment to meet the needs of our customers and the communities in which we live and work. United by our Values, Caterpillar employees around the world share a focused view of our business through the Operating & Execution Model, through which we are making strategic choices today to create profitable growth for tomorrow. Together, with our partners, we are providing the solutions that help our customers build a better world.

Our Worldwide Code of Conduct was first published in 1974. Our Values defines what we stand for and believe in.

Caterpillar is led by Chairman and CEO Jim Umpleby. Our corporate governance program ensures we serve the interests of shareholders and other stakeholders with the highest standards of responsibility, integrity and compliance with all laws. These standards are guided by our board of directors and global management team, who work to oversee the company’s actions, performance and governance policies.

In 1904, Benjamin Holt replaced the rear wheels of a Holt steam tractor with a pair of tracks to help farmers deal with soft soil in their fields. During a machine test in 1905, the company photographer exclaimed that the machine crawled like a giant caterpillar.

Caterpillar was founded by merging the companies of two innovators, Benjamin Holt and C.L. Best. Holt and Best were industry pioneers who created products that transformed how our customers worked.

In 1925, the Holt Manufacturing Company and the C.L. Best Tractor Co. merged to form the Caterpillar Tractor Co., initially headquartered in San Leandro, California. The merger provided the company with the resources to invest in people and technology in order to provide customers with the highest quality products and services.

The Corporate Archives and its collection is only made available to internal staff.

Please complete the Logo/Photo Use Request Form in full to request the use of Caterpillar logos, images, videos, or assets. All requests must be submitted at least 30 days before using the materials.

If the product is still supported, vintage product literature can be obtained from your local Cat dealer.

If you have historical items you’d like to donate to our archives collection, please email the Corporate Archives at archives@cat.com.

We are always searching for makers, doers, industry leaders and world builders to join our winning team. Find out if we have any current roles or opportunities that fit your interest.

Caterpillar offers internships and apprenticeships where you can share your fresh perspective and big ideas.

Thank you for applying to join Team Caterpillar. Our response times vary with each role. You can login to your Workday profile to check the status of your application. In the meantime, make sure to keep an eye on your email inbox for messages from Caterpillar, and continue applying for other roles you may be interested in. If you experienced issues with your application or have questions about your application status, please contact the service center.

We believe each person is unique and valued and are committed to ensuring that our workplace is diverse and representative of the customers we serve around the globe. Learn more about our diversity & inclusion journey.

Join the Talent Network to be the first to know about the latest news, life as part of Team Caterpillar and current job openings.

Keep an eye out for new stories on our career news page and follow us on social media: LinkedIn, Facebook, Instagram.

For information on stock transfer agents or to request a meeting with Investor Relations, click here.

Caterpillar common stock is listed on the New York (NYSE: CAT) stock exchange in the United States and on stock exchanges in France and Switzerland. Click here for more information about stock trading history.

Founded in 1952, Caterpillar’s philanthropic organization, the Caterpillar Foundation, has contributed nearly $900 million to help make sustainable progress possible around the world by building resilient communities that thrive in a rapidly changing world. To learn more about the global impact of the Caterpillar Foundation, visit caterpillar.com/foundation. To connect with us on social media, visit caterpillar.com/social-media.

Any quality problem, does not meet the demand, full refund, lifetime guarantee.

We accept TT, PayPal, Alibaba insurance, LC at sight, usually for big orders, 30% TT in advance, balance to be paid before shipping.

Usually 5-7 working days for samples, 15-20 working days for big order.